Frequently asked questions

Are there any doctor's accepting new patients?

Currently, there are no physicians accepting new patients at this clinic. We are accepting, however, prenatal patients in our Low Risk Obstetrics Clinic.

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When may I call to book an appointment with my doctor?

Telephones are answered Monday through Friday from 8:30am to 4:30pm. For an urgent request, it is always better to call in the morning.

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How can I get my results?

You can only get your results after they are reviewed by your physician.  If there is an issue with your results, someone will contact you.

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What time does the lab open and close?


The Gamma Dynacare blood laboratory is open Monday-Thursday 7:00am to 5:00pm and Friday 7:00am to 4:00pm. There are no appointment needed.

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When is my appointment?


If you have lost your appointment card or don't remember when your appointment is, please call our office at 613-830-1298 and our receptionist will be happy to assist you.

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How do I get my prescriptions renewed?


Prescription renewals should be done during your regular visits.  Requests from pharmacies are reviewed and returned if approved by your physician. This may take up to 7 business days.

New regulations enable pharmacists to authorize a prescription refill in limited circumstances. Read more.

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I'm going out of the country and I need a vaccination.

To find out which vaccinations you need, please visit an approved travel clinic or a travel website; http://wwwnc.cdc.gov/travel .  Travel advice is not covered by OHIP.
We offer the following vaccines

Vaccinations and fees

 
Type $ Adult $ Child # of Doses
Hep A (Haverix) $75 / dose $50 / dose 2 doses
Hep B (Energix) $50 / dose $40 / dose 3 doses
Twinrix (both Hep A & B) $80 / dose $50 / dose 3 doses
Typhoid (Typhum VI) $55 / dose    

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I would like to transfer my chart to another doctor. How do I do this?


To give us authorization to transfer your chart to another physician, a signed authorization is required. You may fax your request to us or come in and sign an authorization. The fee for this service is a minimum of $40.

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When should I book my next annual appointment?


An annual appointment can be schedule once every 12-24 months as per MOHLTC regulations.  We suggest that you schedule your subsequent appointment when you come for your annual exam. These appointments are not for urgent matters but to bring up to date your long term medications, and to ensure you have all your recommended screening tests done.  For urgent matters, please book a regular consultation with your physician or come to our "Walk-in" clinic.

You can also book your annual appointment by clicking here.(« Online Appointment »)

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When can I get my flu-shot?


Flu shot clinics are typically from mid-October to early December.  The dates are decided after we receive the vaccines from Public Health and will be posted in the News section of our website and on our Facebook page.  Please note that children under 8 who have never received the influenza vaccine need to have 2 doses 4 weeks apart.  Children who have received the influenza vaccine in the past only need one dose.  You cannot receive the influenza vaccine if you are allergic to eggs or have had an allergic reaction to the vaccine in the past.

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Are my insurance forms ready?


If you have brought in an insurance form, be assured that we will notify you as soon as it's completed. Please note that fees apply to all forms.

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I lost my or my child's immunization record. How can I get another one?


If you need another immunization record, a nurse must go through you chart to record every immunization you have received.  This is a long process and can take up to 2 weeks. A $25 fee applies.

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Do you do vasectomies?


Dr Dean Leduc performs No-Scalpel Vasectomies (NSV). 

Two visits are required - the first is the initial consultation and the second is to perform the surgery.  The procedure is performed in the office and is covered by OHIP. 

A referral from your physician is required.  Further information can be found at www.vasectomy.ca

(Quebec patients will pay a fee of $180)

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Do you do circumcision?


Dr Dean Leduc performs newborn circumcisions.  This is usually done at 2-3 weeks of age and is preferable that the weight is less than 11lb. 

For pain, the parents are asked to give a 0.5ml dose of acetaminophen (Tempra or Tylenol) and apply EMLA cream (available over the counter) 1-2 hours before the procedure.  The procedure is not covered by OHIP.

Cost: $100

(Including Quebec patients)

For more information on circumcisions click here

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